Longton South Primary Care Centre,
Greendock Street, Stoke on Trent,
Staffordshire, ST3 2NA

Contacting and How to Find Us

Consult with your Doctor online

Answer a few short questions and we will get back to you within 2 working days.
See Consult with your Doctor online for further information.

Top of Page

Telephone Numbers

Appointments and enquiries telephone number 01782 948 988

Calls are recorded for security and training purposes.

Top of Page

Address and Location Map

Longton Hall Surgery
Longton South Primary Care Centre,
Greendock Street,
Stoke on Trent,
Staffordshire, ST3 2NA

View a map of our location (opens in new browser window)

Top of Page


Longton Hall Surgery Facebook page. Why not become a friend so we can keep you up to date on health news and local events.

Top of Page

Public Transport, Car Parking and Disabled Access

Public Transport

There is a bus stop in front of the surgery. It is a very short walk from the bus stop to us.

Public Transport information is available from the Traveline website.

Car Parking

Patient car parking is available at the rear of the surgery building and has disabled parking bays. Parking is limited and only for use while attending the doctor.


The practice is suitably equipped to accommodate patients with disabilities. Access to the surgery is located at the front of the single storey building with a car park located to the rear. The surgery offers two reserved disabled parking spaces, sloping access ramp and disabled toilet.

Please contact reception if you require any further assistance.

Top of Page

Patient Advice and Liaison Service (PALS)

The Patient Advice and Liaison Service (PALS) works in partnership with patients and staff to help improve services for our patients.

As a patient, relative or carer, sometimes you may need to turn to someone for on-the-spot help, advice and support.

Telephone 0800 783 2865 Monday to Friday 8.30am to 4.30pm. An answer phone service is available out of office hours. Please leave a message if no one is available to take your call and PALS will get back to you.

Top of Page

Patient Feedback

Longton Hall Surgery is committed to giving the best possible service and welcomes feedback from patients and visitors.

All feedback is taken seriously and used to improve services for patients. The care of patients raising concerns will not be affected in any way and will continue to be our highest priority.

Please let us have your comments both positive and negative by completing a Friends and Family Test.

Your comments will help us to maintain our high standard of service.