General Patient Information
Complaints
We aim to provide all patients with an efficient and friendly service. However problems and misunderstandings do occur. If you are unhappy with the care or service, please let us know so that we can try to put things right quickly. We can learn from this to improve services and prevent any future issues.
See our Complaints Procedure on the policies page for further information.
Integrated Care Board
An Integrated Care Board (ICB) is an organisation responsible for the day to day running of the NHS. The NHS Staffordshire and Stoke-on-Trent ICB takes account of population needs, arranges for the provision of services and manages the NHS budget.
- Website: NHS Staffordshire and Stoke-on-Trent Integrated Care Board website.
- Telephone: 0808 196 8861
- Email: PatientServices@staffsstoke.icb.nhs.uk
Practice Leaflet
Download the Longton Hall Surgery Practice Leaflet.
Publication of GP Net Earnings
NHS England require that the net earnings of doctors engaged in the practice is publicised, and the required disclosure is shown below. However it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice.
Year Ended: 2020 to 2021
The average pay for GPs working in Longton Hall Surgery in the last financial year was £77,623 before tax and National Insurance.
This is for 1 full time contractor GP, 0 part time contractor GP and 2 part time salaried GPs who worked in the practice for a period of at least 6 months.