Longton South Primary Care Centre,
Greendock Street, Stoke on Trent,
Staffordshire, ST3 2NA

Data Protection, Privacy and Confidentiality

Practice Privacy Notices for Patients

This Practice complies with the UK General Data Protection Regulation 2016 (UK GDPR) and the Data Protection Act 2018 (DPA).

We use your Information to provide you with Health Care services and share your information with other organisations involved in your care.

The practices processes your information under Article 6(1) and Article 9(2)(h) of the UK GDPR.

For further information see the following documents:

You are entitled to see what information we hold about you on request.

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Medical Reporting


Our practice has decided to outsource our medical reporting to Medi2data, who will process your medical report using their system, called eMR.

Who are Medi2Data

Medi2data is an NHS digital accredited company who have developed a digital system called eMR which enables the production of digital, GDPR (General Data Protection Regulations) compliant medical reports.

The software interfaces with our GP practice's system to extract medical records to be included in Medi2data’s reports. eMR empowers patients to easily see and share their medical data, allowing them to stay in control of their records.

Patient Information

Our practice outsources our medical reporting process to Medi2data.

When your report has been requested via a third party, the fastest way to receive an update is to go to the medi2data.com website, hover over ‘Instructing Parties’ in the menu at the top, and select MET. MET is an automatic Medical Evidence Tracker. By entering the third party’s reference code, you can view the progress of your request.

You can also email or call the team via customerservice@medi2data.com and 0333 3055 774 (option 3) to discuss your report or any concerns regarding your personal data.

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Freedom of Information Act

Information available from Longton Hall Surgery under the Freedom of Information Act model publication scheme can be obtained from our Practice Manager.

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Integrated Care Record for Staffordshire and Stoke-on-Trent

One Health and Care

A five minute information YouTube video about the integrated care record for Staffordshire and Stoke-on-Trent, One Health and Care.

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NHS Summary Care Records

As part of a mandatory, national programme each GP Practice will have to make a summary care record for each patient (unless the patient has already opted out).

Please read the information regarding this.

If you wish to opt out download and complete the opt out form and return to the Practice (see below).

Information Website

NHS Summary Care Records on the NHS Digital website.

Information Leaflets and Opt Out Form

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Transferring Your Electronic Health Record

Your GP practice holds copies of your patient health record electronically and in paper format. Both contain the healthcare information about you that your GP needs including your medical history, medications, allergies, immunisations and vaccinations.

If you have previously registered with a different GP in England, upon registering at this practice your electronic health record will, where possible, be transferred automatically from your previous practice through the use of an NHS system called GP2GP.

For further information please download this information leaflet.