Life Threatening Emergencies
In a life threatening emergency such as sudden severe chest pain, severe breathlessness, loss of power in a limb, loss of consciousness or severe bleeding dial 999.
The surgery is equipped to treat minor injuries like small cuts and joint sprains. If the injury is more severe or may involve a broken bone then you should attend the Accident & Emergency (A&E) Department at the following hospital:
- Royal Stoke University Hospital. Telephone 01782 715444.
Minor Injuries and a range of illnesses can also be treated at the following Minor Injury Units and Walk In Centres:
- Haywood Hospital Minor Injuries Unit. Telephone 01782 673500.
- Hanley Health and Wellbeing Walk in Centre. Telephone 0300 123 6759
- Midway Medical and Walk in Centre. Telephone 01782 663757
Also in the event of poisoning or overdose the attend A&E
If you have an urgent medical problem you can:
Telephone the Surgery
To be seen urgently you will need to contact the surgery between 8.30am and 11am.
The receptionists will ask you a couple of questions, then you will be given a time to come down and see a GP.
We will ask if you have seen a GP recently about this problem, and if you have, we will try and maintain continuity and put you with the same GP.
If this is a new problem, you will be given the next available appointment slot with any GP, you will not be given a choice.
We know that sometimes female patients prefer to see a female GP for female related conditions, and when available we will try to accommodate this.
Contact NHS 111
Telephone NHS 111 or go online by visiting 111.nhs.uk.
Available 24 hours a day, every day of the year. The online service is for people aged 5 years and over only.
NHS 111 can help if you have an urgent medical problem and you’re not sure what to do.
Get help online or on the telephone:
To get help from NHS 111, you can:
- go to 111.nhs.uk (for people aged 5 years and over only)
- call 111
- NHS 111 is available 24 hours a day, 7 days a week.
In life threatening emergencies such as chest pain and severe shortness of breath you should call 999
Minor Injury Unit
Your local Minor Injury Unit (MIU) can treat a wide variety of problems. These include cuts and grazes, dog bites, sprains and strains, minor head injuries and minor burns and emergency contraception. If you have a minor illness like a cold or flu, earache, sore throat, a rash or urine infection, your MIU can help.
Haywood Hospital MIU
High Lane, Burslem, Stoke-on-Trent, ST6 7AG
Telephone 01782 673500
Midlands Partnership NHS Foundation Trust website
Open 7am to 10pm weekdays; 9am to 10pm weekends and bank holidays.
Walk in Centres
Offering same day and prebookable appointments for a range of minor illnesses and injuries without an appointment:
Hanley Health and Wellbeing Walk In Centre
69 to 71 Stafford Street, Hanley, Stoke-on-Trent, ST1 1LW
Telephone 0300 123 6759
Open 8am to 8pm, 7 days a week
Midway Medical and Walk In Centre
Morston House, The Midway, Newcastle-under-Lyme, ST55 1QG
Telephone 01782 66 37 57
Open 8am to 8pm, 7 days a week