Longton South Primary Care Centre,
Greendock Street, Stoke on Trent,
Staffordshire, ST3 2NA

Urgent Problems and Out of Hours

Life Threatening Emergencies

In a life threatening emergency such as sudden severe chest pain, severe breathlessness, loss of power in a limb, loss of consciousness or severe bleeding dial 999.

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The surgery is equipped to treat minor injuries like small cuts and joint sprains. If the injury is more severe or may involve a broken bone then you should attend the Accident & Emergency (A&E) Department at the following hospital:

  • Royal Stoke University Hospital. Telephone 01782 715444.

Minor Injuries and a range of illnesses can also be treated at the following Minor Injury Units and Walk In Centres:

  • Haywood Hospital Minor Injuries Unit. Telephone 01782 673500.
  • Hanley Health and Wellbeing Walk in Centre. Telephone 0300 123 6759
  • Midway Medical and Walk in Centre. Telephone 01782 663757

Also in the event of poisoning or overdose the attend A&E

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Urgent Problems

If you have an urgent medical problem you can:

Telephone the Surgery

To be seen urgently you will need to contact the surgery between 8.30am and 11am.

The receptionists will ask you a couple of questions, then you will be given a time to come down and see a GP.

We will ask if you have seen a GP recently about this problem, and if you have, we will try and maintain continuity and put you with the same GP.

If this is a new problem, you will be given the next available appointment slot with any GP, you will not be given a choice.

We know that sometimes female patients prefer to see a female GP for female related conditions, and when available we will try to accommodate this.

Contact NHS 111

Telephone NHS 111 or go online by visiting 111.nhs.uk.
Available 24 hours a day, every day of the year. The online service is for people aged 5 years and over only.

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NHS 111

NHS 111 can help if you have an urgent medical problem and you’re not sure what to do.

Get help online or on the telephone:

To get help from NHS 111, you can:

  • go to 111.nhs.uk (for people aged 5 years and over only)
  • call 111
  • NHS 111 is available 24 hours a day, 7 days a week.

In life threatening emergencies such as chest pain and severe shortness of breath you should call 999

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Minor Injury Unit

Your local Minor Injury Unit (MIU) can treat a wide variety of problems. These include cuts and grazes, dog bites, sprains and strains, minor head injuries and minor burns and emergency contraception. If you have a minor illness like a cold or flu, earache, sore throat, a rash or urine infection, your MIU can help.

Haywood Hospital MIU

High Lane, Burslem, Stoke-on-Trent, ST6 7AG

Telephone 01782 673500

Midlands Partnership NHS Foundation Trust website

Open 7am to 10pm weekdays; 9am to 10pm weekends and bank holidays.

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Walk in Centres

Offering same day and prebookable appointments for a range of minor illnesses and injuries without an appointment:

Hanley Health and Wellbeing Walk In Centre

69 to 71 Stafford Street, Hanley, Stoke-on-Trent, ST1 1LW

Telephone 0300 123 6759

Open 8am to 8pm, 7 days a week

Midway Medical and Walk In Centre

Morston House, The Midway, Newcastle-under-Lyme, ST55 1QG

Telephone 01782 66 37 57

Open 8am to 8pm, 7 days a week